1 General

The following General Terms and Conditions („GTC“) apply to all ticket sales of Ministry Group GmbH, Kanalstraße 28 (Hinterhaus), 22085 Hamburg, Germany („Organizer“) in the context of its own events and events organized by its subsidiaries and associated companies: zwhy GmbH, AntTrail Gmbh, Ministry of Transformation GmbH & Co. KG, e.g. the „New Work Future“ conference, workshops, seminars or „Fireside Chats“, to its visitors.

2 Tickets

Tickets can only be purchased online via the event’s website. The specified ticket price is due immediately and the means of payment specified by the visitor will be debited immediately after the ordering process. For some events, payment by invoice is also possible. In this case, the tickets become valid only after the full amount has been credited to the organizer’s account. The contract is concluded in German. The GTC can be called up again by the visitor at any time at

3 Return of tickets / cancellation and rescheduling of the event / information on the right of withdrawal

Purchased tickets are excluded from return and exchange. Cancellations by participants or by the organizer cannot be made. This also applies in case of illness, non-participation or other reasons. A return of tickets is only possible in case of cancellation or an unreasonable rescheduling of the respective event. A rescheduling is considered unreasonable if the new date or venue is unreasonable for the visitor, taking into account his legitimate interests. This does not apply, however, if the cancellation or rescheduling is due to force majeure (see § 5).

The organizer will immediately announce a cancellation or postponement of the respective event on its website and/or by mail to the participants. In the event of a cancellation or unreasonable postponement, the organizer will refund the ticket price, if necessary on a pro-rata basis. Speaker and topic announcements are non-binding and can be changed by the organizer at any time.

According to § 312g para. 1, para. 2 no. 9 BGB (German Civil Code), the visitor has no legal right of withdrawal, even if he orders tickets as a consumer and not as an entrepreneur. For consumers, there may be the possibility to return tickets for individual events. For more details, please refer to the FAQ on the website of the respective event.

4 Transfer and expiry of tickets

The tickets are personal, but in principle transferable. Should they be transferred, this is only possible via the ticketing platform. If tickets are not filled in correctly at the start of the event (surname, first name, e-mail address corresponding to the ticket holder), they will expire and no longer entitle the holder to admission.

5 Force majeure

If the respective event does not take place or is postponed due to circumstances beyond the organizer’s control, such as force majeure and events of equal importance, e.g. national mourning, weather conditions, pandemic, strike, or war, the organizer shall not be held responsible for any loss or damage resulting therefrom. A refund of the ticket will not be made in this case.

6 Event admission

The visitor must be able to present a valid ticket at the admission control. Since the tickets are personal, the visitor may also be asked to present a valid official identification document.

In order to ensure a safe and enjoyable event for all visitors, the organizer reserves the right to deny admission to participants if they appear aggressive or abusive or are under the influence of intoxicants. Weapons or dangerous objects may not be brought into the event premises.

7 House rules and regulations

The organizer exercises domiciliary rights at the events. His instructions must be followed. The respective house rules of the event location must be observed during the stay in the event rooms. In the event of violations of the house rules, the visitor may be excluded from further participation in the event and asked to leave the event premises. Further claims of the organizer against the visitor remain unaffected.

8 General limitation of liability of the organizer

The organizer is liable without limitation for damages caused intentionally or by gross negligence as well as for damages resulting from injury to life, body or health. The same applies in the event of a breach of any warranty promises or fraudulently concealed defects.

Furthermore, the organizer shall not be liable for damage to property or financial loss caused by slight negligence. This shall not apply in the event of a breach of an obligation which makes the proper execution of the contract possible in the first place and on the observance of which the visitor can regularly rely upon; in this case, the liability of the organizer for property damage or financial loss caused by slight negligence shall be limited to the foreseeable damage typical for the contract.

Any liability under the Product Liability Act remains unaffected.

The aforementioned limitation of liability shall also apply to the personal liability of the organizer’s vicarious agents and employees.

9 Special limitation of liability for the wardrobe

If the organizer offers to store items for the visitor free of charge at an event, e.g. jackets, coats, hats, bags, or suitcases, („checkroom“), the following conditions apply:

  • The visitor may not leave valuables (e.g. laptops, smartphones, jewelry), data carriers with confidential and/or business information, payment means/cards or travel tickets at the checkroom;
  • the organizer is liable for property damage and financial loss due to damage or loss of the items only in the case of intentional or grossly negligent actions of one of its organs and/or vicarious agents and/or persons employed in the performance of its obligations.
  • The liability is limited to a maximum of 500 euros per visitor.

10 Data protection

The organizer processes and uses personal data of the visitor only for processing the ticket order and the event. Everything else can be found in the organizer’s privacy policy.

11 Other regulations

The place of jurisdiction for all disputes arising from the contractual relationship is Hamburg. The law of the Federal Republic of Germany shall apply with the exception of the UN Convention on Contracts for the International Sale of Goods.

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